Uplay Unable To Download Game
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How to Fix Uplay Unable to Download Game Error on Windows
Uplay is a digital distribution platform for Ubisoft games. It allows you to buy, download, update and play your favorite Ubisoft titles. However, sometimes you may encounter an error message that says \"Uplay is unable to start your download\" when you try to install or update a game. This can be frustrating and prevent you from enjoying your games.
Fortunately, there are some possible solutions that can help you fix this error and resume your downloads. In this article, we will show you four ways to solve Uplay unable to download game error on Windows 10/8/7.
Method 1: Check Your Internet Connection
The first thing you should do is to make sure that your internet connection is stable and fast enough to download large files. Some games and updates can be very bulky in size (up to 15 GB or even more). Hence, a reliable and speedy internet connection is major for downloads.
If your internet connection is slow or unstable, you may experience interruptions or failures in your downloads. To check your internet connection, you can try the following steps:
Restart your router or modem by unplugging it from the power source and plugging it back in after a few seconds.
Use a wired connection instead of a wireless one if possible.
Avoid downloading other files or streaming videos while downloading games.
Test your internet speed using online tools like Speedtest.net or Fast.com.
Contact your internet service provider if you have any issues with your connection.
Method 2: Run Uplay as Administrator
Sometimes, administrative access is required to perform internal actions to fix the failure to start downloading Uplay. If you don't have the proper permissions, Uplay may not be able to access the files or folders it needs to download or update games.
To run Uplay as administrator, you can follow these steps:
Right-click on the Uplay icon on your desktop or in your Start menu and select Properties.
Go to the Compatibility tab and check the box next to Run this program as an administrator.
Click Apply and OK to save the changes.
Launch Uplay and try downloading or updating your game again.
Method 3: Change the Installation Folder
Another possible reason why Uplay is unable to start your download is that the installation folder is too complex or contains special characters. This can cause problems with the file paths or names that Uplay uses to download or update games.
To change the installation folder, you can follow these steps:
Open Uplay and click on the Settings icon in the upper right corner.
Select Downloads from the left pane and click on Change under Downloaded Games.
Browse to a new folder that has a simple name and path (for example, C:\\Games\\Uplay) and click OK.
Restart Uplay and try downloading or updating your game again.
Method 4: Enable Port Forwarding
Port forwarding is a process that allows certain ports on your router or firewall to be opened for specific applications or devices. This can improve the communication and connection between Uplay and its servers, which can help with downloading or updating games.
To enable port forwarding for Uplay, you need to know the following ports:
UDP: 3074
You also need to know your router's IP address, which you can find by typing ipconfig in the Command Prompt and looking for the Default Gateway value. Then, you can follow these general steps:
Open your web browser and enter your router's IP address in the address bar.
Login with your router's username and password (usually admin/admin by default).
Navigate to the port forwarding section of your router's settings (it may be under Advanced, Firewall, NAT or something similar). aa16f39245